Who is entitled to hardship allowance

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England This advice applies to England: England home Advice can vary depending on where you live. Get a hardship payment if you've been sanctioned This advice applies to England Print.

This is called a 'hardship payment'. Eligibility You can only get a hardship payment if you meet all the following conditions: You must be 18 or over 16 if your payment is reduced because of fraud. You'll only be eligible if the reason you can't meet these needs is because of the sanction. You must have made every effort to stop spending money on non-essential things. The Jobcentre expects you to only spend money on meeting basic needs, so they might expect you to spend less on entertainment or leisure activities.

You must have done everything you can to get money from other sources before you can apply. The Jobcentre should be reasonable about what you can do in your circumstances. For example, you won't be expected to sell your belongings, move house, or get a bank loan or credit card. But you could be expected to ask friends or family for money, looked for other benefits eg from your local council, or local charities , or ask for extra hours if you work.

You must have done all the work-related activities that you were supposed to do in the 7 days before you apply for a hardship payment. How to apply Contact the Universal Credit helpline to apply for a hardship payment. Universal Credit helpline Telephone: Telephone Welsh language : Textphone: Relay UK - if you can't hear or speak on the phone, you can type what you want to say: then You can use Relay UK with an app or a textphone.

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